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Author: Bruno Lino

I enrolled but still don’t have access to the course.

I enrolled but still don’t have access to the course.

Make sure you completed all the steps

Make sure you complete all the steps to get acess to the course successfully:

  • Verify that you are logged in:

    1. Open the Side Menu;
    2. Check if you need to Log in / Register;
    3. If so, Log in / Register and try to acess the course once more.
  • Confirm that the course hasn’t ended:

    1. Acess your Dashboard;
    2. Search for the course you wish to acess;
    3. Verify if the course hasn’t endend.
  • If none of our’s suggestions worked, contact our Support Team.

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Can I take a course that is not in my field of study?

Can I take a course that is not in my field of study?

Yes, you have a huge list of courses to choose.

The vast majority of our courses have no pre-requisites and can be attended by students or individuals interested in any field of knowledge.
If any of the courses require prior knowledge, this information will be stated on the respective course’s presentation page.

Check the List of Courses available at the moment.

You can access the List of Courses in Various Ways:

  1. Through the Following link;

  2. In the Side Menu;

  3. In the Main Menu;

  4. Courses Option;

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I finished the course but can’t download the certificate.

I finished the course but can’t download the certificate.

Verify the course information

Make sure that you have a passing grade, this varies in between courses, and make sure that you have completed all of the existing exercices.
If it is a course that requires, for example, a evaluation of the final report , wait until the professor releases the grades.

If you still can’t download the certificate, try to contact the course professor.

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I forgot my password. How can I recover it?

I forgot my password. How can I recover it?

To recover your password follow the next steps:

  1. Go to the login page;

  2. Select the option “Need help signing in?;

  3. Select the option “Forgot my password“;

  4. Insert your email and then click on the “Recover my password” button;

  5. Check your email, make sure you recieved the password recover email, choose the “re-define password” option;

  6. Insert the new password and confirm it.

After completing this steps, you should have a new passsword defined.

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